Refund policy

Final Sale Policy: All sales are considered final unless an error has occurred on our end.

Limited Return Acceptance: We typically do not accept returns or exchanges for any products or services purchased from Craft by JannieLe, except in cases where an error has been made on our part.

Quality Assurance: We strive to ensure that all products meet the highest quality standards. We are not responsible for any lost, stolen, or damaged packages. If you receive a damaged or defective product due to an error on our part, please contact our customer service team within 48 hours of purchase for further assistance.

Contact Information: For any questions or concerns, please don't hesitate to reach out to our customer service team here. We are here to assist you and address any issues you may have.

We appreciate your understanding and cooperation with our policy. By completing a transaction, you acknowledge that you have thoroughly reviewed and understood our return policy, and you agree to adhere to its terms.

Thank you for your continued support and trust in Crafts by JannieLe. Should you require any additional information, please feel free to get in touch with us.